7 Questions for Delivery Partners

Getting the best digital asset delivery and in so doing getting a better outcome for the client should be on the agenda for every member of the supply chain. This has a very positive impact on both sides of the contractual fence. The client delivers the outcomes that their customers want, and the supply chain becomes a trusted partner for future projects and throughout the lifecycle of the asset itself.

However, this can start off badly and go very wrong, creating a toxic relationship that can lead to a disaster in the delivery and operations of not only the digital asset, but the physical also. To help ensure that there is a ready supply of information flowing between all the parties, a set of questions have been created that can help both sides understand what to ask for and what they should expect.

DON’T BE AFRAID TO DEMAND BETTER INFORMATION FROM THE CLIENT AND EXPLAIN TO THEM WHY!

Briefings and meetings

One thing I have learned from my experience in the industry is to set expectations as early as possible and keep everybody informed about what is going on especially when it comes to critical decisions and paths. Don’t overdo it, as no one likes to have their time wasted, but a clear, well timed and succinct briefing with an opportunity to ask questions is well worth it. This is why the 7 Questions methodology has these programmed in.

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